This end of the delivery was great, other than having to pay another $420, which I wasn’t expecting.  On initial enquiry back in uk, nothing was mentioned about having to pay more when my packages arrived, even though they stated they believed in full disclosure, which is why I chose them in the first place.  I was kept informed on the progress of my delivery by the Brisbane office and staff were helpful and informative.  My boxes were delivered without a hitch and even arrived before the expected time and delivered to my doorstep with a smile.