The communication via email was efficient and the delivery people were very polite and respectful. The process for bringing things into the house was efficient and calm. Thank you for a good delivery! It was however inconvenient that the time slots were limited to weekday mornings. We felt disappointed to have to pay hundreds of dollars more to have it delivered on a Saturday – though we understand wages are higher on the weekend and this is fair. But $400? We were pleased it could be delivered on the first Saturday, thank you.