Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 21 August, 2025
Very Professional Service
Your service was very professional. Many thanks to Trena for all her assistance. Much appreciated. Your service could not be improved.
- Review for All, Overseas to Australia
- 20 August, 2025
Overall Happy with the Service
Overall I was really happy with the service, I thought it was a fair price and everything turned up in the same condition it was shipped in. It's quite an overwhelming process moving everything (car and personal effects) back to Ireland. There is a huge amount of paperwork and I found I had to keep asking the "right" questions in order to have the necessary information. I was advised by your Perth office to return my Australian licence plates to DOT however this is incorrect and it caused me additonal expense and a lot of stress in Ireland. I would recommend you update your team with this information. I found AMC Removals in Ireland to be extremely helpful, they kept in communication with me and were very patient with my queries and assiting with the VRT exemption.I would definitely recommend you in the future, but I do think you could have made the process a little easier for me and would have saved admin time on your end if the steps were clearly outlined in a PDF.
- Review for All, Australia to Overseas
- 19 August, 2025
Excellent Service Both Sides of Tasman
Excellent prompt service in both Australia and New Zealand.
- Review for All, Australia to Overseas
- 18 August, 2025
Professional and Friendly Removalists
Professional and friendly removalists who unpacked carefully and were flexible and helpful with the placement of my items. Highly recommend!
- Review for All, Overseas to Australia
- 18 August, 2025
4 Stars!
Apart from a verbal argument with building management during unload, the Conroy employees were professional and helpful.
- Review for All, Overseas to Australia
- 18 August, 2025
Excellent Service
Excellent service. We got all our products without any hassle. They delivered the package inside my house. I would recommend this team to all.
- Review for All, Overseas to Australia
- 18 August, 2025
1 Star Review
Communication was extremely poor. When customs released my items you didn't bother to contact me. I had to call the service desk over eight times to get an ETA. Each time they advised the Sydney office will be in contact several timelines outlined passed. On the last phone call the service desk said they had lost the items and found them again (forgotten). Then after securing a delivery date, it arrived earlier than planned by two hours. No need to respond. There was plenty of time during the delivery process for management to intervene, but none did.
- Review for All, Overseas to Australia
- 17 August, 2025
Delivery Guys Were Amazing
The whole process and the waiting time was beyond expectation. I was quoted a much lesser time frame for the shipment and door to door service. I cant fault the delivery, the guys were amazing. It's the UK part and the duration of the whole process. The communication could have been better.
- Review for All, Overseas to Australia
- 17 August, 2025
Great Service
Great service and always kept me up to date on my delivery.
- Review for All, Overseas to Australia
- 16 August, 2025
Excellent Service
The only thing I would change is that it would have been good to get more status updates, even if there are no status update. Towards the end of the three weeks after the shipment arrived into port, and having heard nothing I did start to wonder what was happening so I emailed to check. Had I had an email, say once a week, just informing me that the shipment is processing though or there is a delay or similar, I would have felt informed of what was happening. This is a very minor point but which would improve the customer's experience a lot to a 5 Star.Otherwise excellent service from you all.
- Review for All, Overseas to Australia
- 14 August, 2025
Well Done and Thanks
We would particularly like to commend the work of the Conroy rep who, solo, did the pack and uplift from our house in Victoria. He took very good care of our items, worked solidly and was very knowledgeable and friendly. Well done and thanks.
- Review for All, Australia to Overseas
- 12 August, 2025
Highly Recommend
Conroy Removals were great to deal with. They helped me with the Australian side of a relocation from America. They were kind and consistent in their communication throughout the entire process, which included changing a delivery location to another state. They outshone the American relocation team a thousand to one in their care for ensuring customers were being serviced well. Delivery was on time and the team were fantastic and communicating on the delivery day. Everything arrived safely, and I am very grateful for their support. Highly recommend them to anyone looking for a mover.
- Review for All, Interstate