Easy insurance

Moving insurance protects your precious items

What is moving insurance?

Your belongings are not designed to be frequently moved from place to place. Moving them anywhere comes with the risk of damage or breakages, meaning there is always a possibility of unplanned losses. Moving insurance is a similar policy to travel insurance, which protects you while you’re in transit. Moving house is like travelling with all your belongings, so this policy protects them against mishaps while in transit or storage.
 
Contents insurance is not moving insurance
 
Your contents insurance is unlikely to protect your possessions when moving house. All policies are different, so check with your insurance company to find out if moving is covered too. If not, you’ll need moving insurance if you want protection.
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What kind of move are you doing?

Move type

What does moving insurance cover?

Moving insurance covers you for the accidental damage or loss of your belongings while moving. If an accident happens, your policy covers you for repairs, replacement if beyond repair, or a cash payment for the value of the item. It also covers any potential liabilities as a result of the accident.

Get peace of mind

We always take the best care we can when handling and moving items, but there is always a risk of damage as some incidents are beyond anyone’s control. Moving insurance gives you peace of mind that you’ll be compensated for any damage.

Our insurers

Our moving insurance policy is issued by the insurers QBE Insurance (Australia) Limited.

The policy

For full details of the policy cover please refer to the Financial Services Guide and Product Disclosure Statement and Insurance Policy.

Getting cover is easy

Simply complete the following steps when completing our online Insurance Declaration.

Periods of cover

All shipments and removals will include one or both of the following phases whilst in our care depending on your service requirements.
  • Transit
  • Transit and storage

Declaring the value of your goods

When declaring the value of your shipment and removal you have the choice of the following two options.
  • Lump Sum is where you use the convenience of declaring a single value for all of the goods in your shipment and removal. To assist with the valuation of your goods we will provide you with a benchmark value calculated at $2500 per cubic metre of household goods and personal effects. The benchmark value is the minimum lump sum value. If it does not adequately reflect the value of your goods then you can increase it accordingly.
  • Valued List of Goods is where you list all of the items in your shipment and removal with an individual value for each item to determine the total value.