Its kind of a trick question “would I use again”, the ocean shipment is inbound to you. The communication from your end is lacking. We were advised in the begging that customs and quarantine take up to 8 days, this is absolutely untrue and I would have liked to better advise my client up front instead of backtracking this entire time. We had to chase your office to get any feedback. You didn’t reach out to our transferee directly to even advise you had his shipment and were working on it. Overall, this could have gone more smoothly.