As part of my service for shipping my items from the UK to Australia, Conroy Removals helped with all the logistics, customs and quarantine clearances and delivery within Australia. Once the goods had cleared quarantine, I can say the Operations team were terrific and extremely efficient in arranging delivery (which was next day after quarantine clearance and final release), organising and agreeing times, communicating this to myself. The goods were delivered when expected and the delivery men were very helpful in unloading this to its designated position.Unfortunately prior to this, the communication of what would happen once the goods arrived in Australia, and prior to Quarantine clearance was not so clear.  I appreciate that a text message with updates was useful (and very hands off) but it would have been clearer if an email was sent in advance explaining the process and that it would take up to 31 days for my goods to clear customs and quarantine. Nevertheless, when I contacted Conroy for clarification they were very helpful. I  think with this one extra email, it would have made the process clearer.