Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

Revealed hdden fees after shipping had commenced so over a barrel at that point. Time frame estimates far from reality and then all of a sudden ready to deliver at short notice. Fortunately text updates enabled flex on delivery schedule which was appreciated. Unopened boxes seemed in fair condition on delivery.

Movers were lovely and careful with our items

The movers were lovely and careful with our items. We only had two small breakages which was good and they were on time, courteous and did a great job! 

Would use our services again
Would recommend our services to others

Conroy were great from beginning to end

I had misgivings sending some boxes of my late fathers effects from the UK back to my home in Australia. I imagined things would get damaged or lost on such a long tripI shouldn't have worried. Everything arrived intact and Conroy were great from beginning to end, keeping me informed about the progress of my shipmentI highly recommend them

Would use our services again
Would recommend our services to others

Fast, friendly service

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Would recommend our services to others

Professional

The Team – Timothy and Jacob (Napier) were absolutely top guys. Very Professional in every sense and a lot of fun, made the huge task enjoyable for us.Their packing was thorough, well packed as we had some fragile cargo. Very impressed with those guys!! Thank youThe Team (Brisbane) Dennis and Jermaine were also very Professional , efficient, hardworking and pleasure to work with. Thank you.

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Would recommend our services to others

Average service in Australia.We are Still missing tools and equipment that were lost or left with other people sharing our container.

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Would recommend our services to others

On the whole, the experience was very good- I found the tone of some emails a little abrupt however and would suggest follow up phone calls if an issue became challenging such as the situation I found myself in with tiny differences in my current signature to my old passport one. 

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Would recommend our services to others

Awesome

Highly recommended! Seamless transition for us, Conroy are great at communication and addressing any questions/queries we had. We had great guys for removal, were very patient and honesty did more then we anticipated. Our household stuff arrived before the expected arrival date which was such a pleasant surprise. Again very clear communication, the Guys were awesome! Would 100% go with them if we ever move again. Thanks Conroy team! 

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Would recommend our services to others

Very best

Over the years we have moved many times . Without any doubt you are the very best. You cannot improve on that.

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Would recommend our services to others

Recommend

The team did a good job from the time the goods were handed over to them and they updated via email and text messages about the status. All the goods were in good condition with no damages. Overall it was a good experience and will surely recommend to others.

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Would recommend our services to others

Excellent

Everything was excellent except for the small hiccup with the delivery. But it won't stop me using your service again or recommending to my friends.

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Would recommend our services to others

There was a curved gaming monitor that was taken out of the box and was missing.  The box arrived opened and empty.Took alot of time to sort similar items together to ease unpacking and when packed they mixed all the items together in a box, causing additional work when unpacking e.g. glasses, mixed with pots, mixed with electrical cables, mixed with bowls etc in one box instead of 1 box with glasses, 1 with pots, etc.Also, communication was difficult with the Brisbane office, they never returned our calls or messages and only responded to emails sometimes.. this could be improved especially when looking for an update on delivery or customs clearance.We only received 18 hours notice that our delivery was coming the next morning and this was difficult to take time off work to be home for delivery, it would have been better with at least 48 hours or longer notice of delivery.On a positive note the guys who delivered in Brisbane were great, helpful and efficient.

Would use our services again
Would recommend our services to others