Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

2 Stars

We were assured by Dubai office that contents would arrive 15/7/2025 but did not receive till 14/8/2025.  Goods were picked up in March so this would be delivered on time. I am aware Conroy Removals were not at fault but it is a partnership between countries. It had been costly to set up due to this situation. Both groups of packers and unpacker were fantastic, but the communication with Conroy was poor from the office with updates and then being advised the delivery date with no communication if this was acceptable. 

5 Stars!

Packing agent should have included or at least explained that there were other costs on arrival   ie: the quarantine inspection costs and any other costs associated with the shipping of items.

Would use our services again
Would recommend our services to others

Would Recommend Conroy Removals to Anyone

Great service. The guys turned up when they said they would. The office staff are so lovely and helpful. I would recommend Conroy Removals to anyone who wants a job done professionally.

Would use our services again
Would recommend our services to others

Very Professional Service

Very professional service, coming from the UK. Received regular updates and information. 

Would use our services again
Would recommend our services to others

Proactive and Helpful

Very proactive and helpful staff.

Would use our services again
Would recommend our services to others

Very Good Service

Very good service. On time and great communication.

Would use our services again
Would recommend our services to others

Handled Items With Care

The guys were great and and handled my items with care. I was very impressed.

Would use our services again
Would recommend our services to others

1 Star

They were late. Lied about contacting me to advise they were going to be late. Took smoko as soon as they arrived. Put the beds in the wrong bases in the wrong rooms. Were adamant that the lounge would not fit in the door. Just had to take the legs off and it was quite easy to fit.

Bent Over Backwards to Accommodate

We could not fault the service we received from the staff at Conroy Removals. A spur of the moment decision on our part to book a removal truck so we could relocate from SW Qld to Boonah didn’t faze the company at all.  Kim bent over backwards to accommodate us and dealt with any of our questions in a very friendly but professional manner.  We were more than impressed with the two fellows who moved our gear. Ten out of ten to Isaac and Adrian who were efficient, cheerful and very careful with our “stuff”.  No request was too hard and the job was completed perfectly. Whybirds were approached due to a recommendation from a friend and we would also highly recommend the company to others. Thank you for making our move so seamless.

Would use our services again
Would recommend our services to others

Very Professional Service

Your service was very professional. Many thanks to Trena for all her assistance. Much appreciated. Your service could not be improved.

Would use our services again
Would recommend our services to others

Overall Happy with the Service

Overall I was really happy with the service, I thought it was a fair price and everything turned up in the same condition it was shipped in. It's quite an overwhelming process moving everything (car and personal effects) back to Ireland. There is a huge amount of paperwork and I found I had to keep asking the "right" questions in order to have the necessary information. I was advised by your Perth office to return my Australian licence plates to DOT however this is incorrect and it caused me additonal expense and a lot of stress in Ireland. I would recommend you update your team with this information. I found AMC Removals in Ireland to be extremely helpful, they kept in communication with me and were very patient with my queries and assiting with the VRT exemption.I would definitely recommend you in the future, but I do think you could have made the process a little easier for me and would have saved admin time on your end if the steps were clearly outlined in a PDF.

Would use our services again
Would recommend our services to others

Excellent Service Both Sides of Tasman

Excellent prompt service in both Australia and New Zealand.

Would use our services again
Would recommend our services to others