Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 27 October, 2024
Amazing
Second time I've used conroy and they were amazing. Efficient, great communication and friendly delivery guys.
- Review for All, Overseas to Australia
- 26 October, 2024
Fantastic service
Fantastic service – so quick and easy! Customer services very friendly and responsive throughout the process (including giving regular updates re expected shipment date), and then the two guys that delivered all our boxes were really incredible – on time, lovely and fast but very careful with our stuff as well.
- Review for All, Overseas to Australia
- 26 October, 2024
Great experience
What a great experience dealing with this company! All involved in the process from start to finish has shown professionalism. Communication was tops, we never had to wonder or ask where we were in the process, we really appreciated the text updates. And we were blown away to get our furniture so early, exactly 4 weeks from start to delivery. Thanks Conroys! You get a well deserved 5 stars from us!
- Review for All, Overseas to Australia
- 26 October, 2024
Professional
They are a professional and efficient company with great communication. They were prompt in replying to any of my enquiries.
- Review for All, Overseas to Australia
- 25 October, 2024
This end of the delivery was great, other than having to pay another $420, which I wasn’t expecting. On initial enquiry back in uk, nothing was mentioned about having to pay more when my packages arrived, even though they stated they believed in full disclosure, which is why I chose them in the first place. I was kept informed on the progress of my delivery by the Brisbane office and staff were helpful and informative. My boxes were delivered without a hitch and even arrived before the expected time and delivered to my doorstep with a smile.
- Review for All, Overseas to Australia
- 25 October, 2024
Thanks
We moved from Brisbane to Tasmania , since we made our booking to the end delivery , both teams were very professional and on time , we recommand Conroy and parteners to any one moving interstate and overseas .Thanks again to Conroy Team in Brisbane.
- Review for All, Interstate
- 25 October, 2024
Recommend
Really smooth process from the initial pick-up to delivery of our possessions in Australia.We were updated on every stage of the process, would strongly recommend.
- Review for All, Overseas to Australia
- 25 October, 2024
Excellent
Kat from Brisbane is excellent with her job. She is very professional and polite. I have decided to use Conroy after having a chat with her as she was very helpful.
- Review for All, Interstate
- 22 October, 2024
The delivery team were amazing, couldn't fault them!I was frustrated with the admin team as I was being told one thing in the UK and something else in Australia.
- Review for All, Overseas to Australia
- 21 October, 2024
Highly recommend
I highly recommend Conroy Removals -they were efficient and communicative throughout the whole process!
- Review for All, Overseas to Australia
- 21 October, 2024
Your insurance form is kind of broken and your customer service staff had to really handhold me through filling it out because the fields aren't visible in browser. I used multiple browsers and devices before we figured out the problem.I was asked for a delivery date for my items and it wasn't acknowledged and the items came several days later, the staff made no justification or apology for this. Why ask me in the quote if you have no intention of fulfuliing that? Seems a bit pointless.Also my boxes clearly had markings such as "FRAGILE" "THIS WAY UP" and "DON'T STACK ON TOP OF THIS" which were apparently ignored upon delivery.I paid for insurance for items which are boxed and delivered to an Australian address while I'm overseas for two years. So when I get back I can unbox to see if anything's broken by which time my insurance is likely invalid? Just a bit frustrated here.The staff were reliable to reply to emails but overall a bit of a clunky experience. I will use other services in the future.
- Review for All, Interstate
- 20 October, 2024
Highly recommend
Excellent service & communication from start to finish. Very friendly staff who are committed to customer service. Everyone introduced themselves and made sure I was happy. I highly recommend Conroy removers.
- Review for All, Overseas to Australia