Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 9 January, 2025
Extremely happy with the service
Extremely happy with the service. All steps were completed at the times promised. All staff were friendly and professional.
- Review for All, Interstate
- 8 January, 2025
Would highly recommend
Kim and John super helpful. Great friendly service. Prompt replies to my numerous queries. Would highly recommend them.Thank you for all your help.
- Review for All, Australia to Overseas
- 7 January, 2025
Brilliant customer service and communication
Brilliant customer service and communication throughout. Cheerful and friendy moving crew.
- Review for All, Overseas to Australia
- 6 January, 2025
4 stars
You were good from my communications and from what i know about your end of the move.
- Review for All, Overseas to Australia
- 31 December, 2024
5 Star Rating
My small shipment was delivered just after Christmas by a friendly, courteous delivery driver. As I am staying with family until I get my own place, I have not unboxed anything yet, but all seems to be in good condition externally. Communication has been excellent throughout, with frequent emails advising me of my shipments progress through arrival and clearance processes, and a phone call confirming delivery time, which proved extremely accurate. Thanks, Conroys!
- Review for All, Overseas to Australia
- 31 December, 2024
Professional and efficient
Elizabeth is very lovely and helpful. She is so patient with me and trying so hard to help me in any circumstances. At first I was so worried about bringing my gear from overseas, but after correspondence with Liz, I knew I was in the good hands. Everything is so smooth. And of course after this pleasant experience, we used this company again to help us moving from Melbourne to Brisbane. I convinced my husband that this company is professional and efficient.
- Review for All, Overseas to Australia
- 30 December, 2024
Great service from start to finish
Great service from start to finish. Very efficient and friendly, great communication every step of the way. Highly recommend.
- Review for All, Overseas to Australia
- 27 December, 2024
5 stars!
There were some frustrating times but not all in the control of Conroys and so with border and custom obligations.Electronic digital forms would be a great advancement and maybe an app to help the customer through the entire process.
- Review for All, Overseas to Australia
- 26 December, 2024
5 Star Rating
Delivery time from Australian custom, Conroy took longer at least 2 weeks than we were advised., hence our effects were delivered on 23 Dec. 2024, 2 days before the Christmas break.It caused a bit of inconvenience to do all the unpacking before Christmas and visitations of families and friends were restrictive.
- Review for All, Overseas to Australia
- 24 December, 2024
I cannot do anything but praise them
The men who helped unpack the truck were incredible. They were polite and friendly and very careful. I cannot do anything but praise them. Thank you. We have one item missing in the move. May I ask if a guitar has been found? Maybe it was not seen and is still somewhere in the truck. I have written to the Singapore end too. Many thanks
- Review for All, Overseas to Australia
- 24 December, 2024
The communication between the different partners to each other and myself was very poor. On many occasions I had to call or email them to understand where my belongings were, and they never informed me that my freight was not still in transit because they needed more information from me.Many people were involved, it was all very difficult to know whom I needed to contact next. If I hadn't chased all of this up it would have taken even longer than the 3 months it took. Sending me multiple invoices, some duplicates but from diffferent contractors.Do not use CONROY REMOVALS. I am now only giving feedback because my goods eventually got here.Brendan
- Review for All, Australia to Overseas
- 23 December, 2024
Communication updates throughout the different stages were clear
We had a shipment from the UK and communication updates from Conroy throughout the different stages were clear.The two delivery guys, Carson and Dante were friendly and efficient and handled our items with care and are a credit to your organisation!
- Review for All, Overseas to Australia