Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 19 October, 2024
Responce to my inquires was timely, both through emails and phone calls.
- Review for All, Overseas to Australia
- 18 October, 2024
Happy Customer
An overseas move (in my case) required a whole lot more information of what is involved in such a big move. The Brisbane Rep was a lovely person but did not explain the protocol clearly from start to finish and at one stage I became very frustrated! I had a lot of help from the Melbourne person but was later refrerred to a representative on the Gold Coast whom I unloaded this onto. Later the GC rep was ever so patient and we got thru the paperwork with help from her and I did apologise for my outburst. The packing and pick up teams are legends and now in NZ happy with everything. THANKS TO ALL INVOLED, REMEBER – MORE INFO PLEASEI chose Conroy Removals because I wanted to support my kiwi compatriots and my brother had used them in his huge move from Sydney. The gentlemen who picked up and wrapped the odd size pieces were legends. Very pesonable, polite and quick and most of all "BEST PACKERS" I have ever met, and I have had a few in my life time. Thanks to those guys I felt more confident and less stressed. The same goes for the car pick up.Here in New Zealand Auckland has been great and I have my goods delivered no problem again with care and speed after arrival, Customs and Quarantine. Compliance for the car has started and in 3 days it will be legal. A happy customer and a big THANKS to all involved. Remember tell us more at the start, I assure you this will help to understand how huge the "moving" process starts and finishes.
- Review for All, Australia to Overseas
- 18 October, 2024
Brilliant
The entire process was managed brilliantly by Conroy. The communication was excellet throughout the delivery process, the care taken with packaging and the great customer service, we are very happy clients.
- Review for All, Overseas to Australia
- 17 October, 2024
Just a little disappointed that things that belong together were not packed together, as this has been very hard to find all the parts of furniture.I had placed them together for packing, so maybe a little more time needed and a little more thought to the customer the other end. As this is stressful enough without this type of thing, which is really unnecessary.I do understand that time is money but you would of got a 100% if it were not for this .other wise happy with all the staff on both sides very friendly.many thanks
- Review for All, Overseas to Australia
- 17 October, 2024
Professional
The off loading of our boxes was quickly and profesionaly done. The crew were well dressed and easy to work with.
- Review for All, Overseas to Australia
- 17 October, 2024
Thank you
The online service prior was speedy and supportive. Our 2 delivery people were friendly and fast, and also went above and beyond putting our bed together (which saved us hours of expected frustrations) .Thanks so much.
- Review for All, Overseas to Australia
- 16 October, 2024
Only one item in the whole container was broken, everything was packed and protected to perfection
- Review for All, Overseas to Australia
- 15 October, 2024
Many thanks
Just one issue. I must have ticked no unpacking. We unpack the six boxes, but wanted the cabinets and headboard unwrapped. Misunderstanding on my part probably. NZ Conroys did the right thing and unpacked our three cabinets and headboard. Did really well. Many thanks to both Conroys! x
- Review for All, Australia to Overseas
- 15 October, 2024
Brilliant
Absolutely brilliant- you kept in touch updating every move.- contact Izzy was brilliant an asset to the company.- delivery guys were friendly professional and efficient thanks Steve- I will use Conroy removals again and again.
- Review for All, Overseas to Australia
- 15 October, 2024
Thank you
My parents said your team were very friendly and very helpful. Thank you.
- Review for All, Overseas to Australia
- 15 October, 2024
Wonderful
Wonderful communication and delivery was professional, a shout out to Hannah in the office and Marius the chap who delivered my goods. Thank you.
- Review for All, Overseas to Australia
- 14 October, 2024
Very responsive and polite. Delivery on time and very helpful and friendly courier.
- Review for All, Overseas to Australia