Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 18 February, 2025
Best customer service
Best customer service from this company, from the initial contact to the delivery in NZ. Everyone we dealt with were efficient, easy to contact and always communicating as to where our goods were in transit. I would definitely recommend this company.
- Review for All, Australia to Overseas
- 17 February, 2025
3 Stars
It was ok.
- Review for All, Overseas to Australia
- 17 February, 2025
I am happy with the services
I am happy with the services provided by Conroy. Thanks for the updates during each steps it goes through. Packing was well good and delivered without any damage or scratch on the items.
- Review for All, Overseas to Australia
- 15 February, 2025
Thank you for a job well done!
I had a very organised and efficient experience with Conroy, and have recommended you to friends. Thank you for a job well done!
- Review for All, Overseas to Australia
- 14 February, 2025
3 stars
The team in Brisbane was great both before and during uplift. We are now waiting for word on an item that has been "lost". Operations in Melbourne doesn't always answer their phone and takes a long time to return phone calls. I understood that the container was exclusively ours and it was quite full at uplift but some of our items were offloaded elswhere. I should have insisted on locking the container at uplift and keeping the keys! The delivery guys were almost running as they were unloading and I was expected to keep up marking off multiple item numbers as they brought them in. It was stressful and became overwhleming and I had a "run in" with the leader as a result. If anything had been damaged I had no hope of inspecting anything at the speed they were going. Fortunately he slowed down after we discussed it. In his favour – nothing was damaged despite his speed. The "customer expereince" however was less than ideal.
- Review for All, Interstate
- 13 February, 2025
Excellent service
Excellent service and everything arrived in good condition, although there was a delay of 3-4 weeks where communication could have been helpful as to the reasons behind it. However, wasn't in a rush to receive the boxes so no concerns there.
- Review for All, Overseas to Australia
- 13 February, 2025
Excellent from start to finish
The service from Conroy Removals was excellent from start to finish. Good communication all the way and the professional delivery and unpacking was superbly done. Thank you to all concerned. Best wishes, Mona (ex UK to Redcliffe Australia)
- Review for All, Overseas to Australia
- 13 February, 2025
Excellent service
Excellent service. Excellent communication whilst in transit. Goods arrived in a timely fashion and all in perfect order. Nothing broken. Thank you.
- Review for All, Overseas to Australia
- 13 February, 2025
Efficient and very professional
The team was extremely efficient and very professional. They took careful effort with our possessions and everything arrived in one piece!
- Review for All, Overseas to Australia
- 12 February, 2025
3 stars
My goods got cleared by customs/inspection etc. early January. Took you guys three weeks to deliver my goods after several phone calls. Had some phone calls where people were quite rude. Not having any replies from the Sydney branch was frustrating. However, appreciate the boys who delivered the goods as they were very careful with everything and efficient.
- Review for All, Overseas to Australia
- 11 February, 2025
5 Star Rating
Helpful, thorough and friendly.
- Review for All, Overseas to Australia
- 10 February, 2025
4 stars
Some delay. Warning re Xmas decorations would help.
- Review for All, Overseas to Australia