Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 11 November, 2024
Revealed hdden fees after shipping had commenced so over a barrel at that point. Time frame estimates far from reality and then all of a sudden ready to deliver at short notice. Fortunately text updates enabled flex on delivery schedule which was appreciated. Unopened boxes seemed in fair condition on delivery.
- Review for All, Overseas to Australia
- 10 November, 2024
Movers were lovely and careful with our items
The movers were lovely and careful with our items. We only had two small breakages which was good and they were on time, courteous and did a great job!
- Review for All, Overseas to Australia
- 8 November, 2024
Conroy were great from beginning to end
I had misgivings sending some boxes of my late fathers effects from the UK back to my home in Australia. I imagined things would get damaged or lost on such a long tripI shouldn't have worried. Everything arrived intact and Conroy were great from beginning to end, keeping me informed about the progress of my shipmentI highly recommend them
- Review for All, Overseas to Australia
- 7 November, 2024
Professional
The Team – Timothy and Jacob (Napier) were absolutely top guys. Very Professional in every sense and a lot of fun, made the huge task enjoyable for us.Their packing was thorough, well packed as we had some fragile cargo. Very impressed with those guys!! Thank youThe Team (Brisbane) Dennis and Jermaine were also very Professional , efficient, hardworking and pleasure to work with. Thank you.
- Review for All, Overseas to Australia
- 7 November, 2024
Average service in Australia.We are Still missing tools and equipment that were lost or left with other people sharing our container.
- Review for All, Overseas to Australia
- 7 November, 2024
Fast, friendly service
- Review for All, Overseas to Australia
- 6 November, 2024
On the whole, the experience was very good- I found the tone of some emails a little abrupt however and would suggest follow up phone calls if an issue became challenging such as the situation I found myself in with tiny differences in my current signature to my old passport one.
- Review for All, Overseas to Australia
- 2 November, 2024
Awesome
Highly recommended! Seamless transition for us, Conroy are great at communication and addressing any questions/queries we had. We had great guys for removal, were very patient and honesty did more then we anticipated. Our household stuff arrived before the expected arrival date which was such a pleasant surprise. Again very clear communication, the Guys were awesome! Would 100% go with them if we ever move again. Thanks Conroy team!
- Review for All, Overseas to Australia
- 1 November, 2024
Very best
Over the years we have moved many times . Without any doubt you are the very best. You cannot improve on that.
- Review for All, Australia to Overseas
- 31 October, 2024
Recommend
The team did a good job from the time the goods were handed over to them and they updated via email and text messages about the status. All the goods were in good condition with no damages. Overall it was a good experience and will surely recommend to others.
- Review for All, Overseas to Australia
- 29 October, 2024
Excellent
Everything was excellent except for the small hiccup with the delivery. But it won't stop me using your service again or recommending to my friends.
- Review for All, Overseas to Australia
- 28 October, 2024
There was a curved gaming monitor that was taken out of the box and was missing. The box arrived opened and empty.Took alot of time to sort similar items together to ease unpacking and when packed they mixed all the items together in a box, causing additional work when unpacking e.g. glasses, mixed with pots, mixed with electrical cables, mixed with bowls etc in one box instead of 1 box with glasses, 1 with pots, etc.Also, communication was difficult with the Brisbane office, they never returned our calls or messages and only responded to emails sometimes.. this could be improved especially when looking for an update on delivery or customs clearance.We only received 18 hours notice that our delivery was coming the next morning and this was difficult to take time off work to be home for delivery, it would have been better with at least 48 hours or longer notice of delivery.On a positive note the guys who delivered in Brisbane were great, helpful and efficient.
- Review for All, Overseas to Australia