Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 13 March, 2025
Excellent service
Excellent service, excellent communication.
- Review for All, Australia to Overseas
- 12 March, 2025
Amazing service
Thank you team. I honestly cannot fault the service I received, from the initial quote visit in Sydney to people coming back to pick up boxes once I had unpacked. Amazing service and I wouldnt hesitate to recommend Conroy to anyone moving. I might end up using you again if I decide to move back to Sydney!
- Review for All, Australia to Overseas
- 11 March, 2025
100% Satisfied
From the first contact with Conroy Removals to when the guys drove off with the delivery truck our overall experience and service was fantastic and 5 Stars. We saved heaps of money for our interstate move from Victoria up to the Sunshine Coast Queensland. Justin, our initial Move Coordinator, answered all our questions promptly and even did a video walkthrough for our storage unit. Janelle organised with both the Melbourne removalists team for our 20' shipping container to be uplifted and then with the Brisbane removalists team for the delivery.John messaged us the morning before the uplifting and kept us informed about their arrival time. He and Paul were fantastic and professional as they expertly assessed all of our house goods and then just like tetris loaded everything with care and filled the entire shipping container so nothing could move during transit. They finished by lunchtime so much faster than we expected. Wayne contacted us before the delivery day and was in constant contact for our Delivery time. They arrived and quickly, carefully and efficiently unloaded all of our 296 Items and had us use their iPad to check off each item and let them know where we wanted it placed. They finished by morning tea and were very friendly and professional. Nothing was damaged or lost in transit and our family was 100 percent satisfied with our entire moving experience with Conroy Removals, and would highly recommend them to anyone who is moving.
- Review for All, Interstate
- 10 March, 2025
Quick door-to-door service
Quick door-to-door service. Happy with the end result.
- Review for All, Overseas to Australia
- 10 March, 2025
4 Stars
I would have appreciated more updates on the status of my delivery.
- Review for All, Overseas to Australia
- 9 March, 2025
Fabulous service
Fabulous service. I was given regular updates about where my parcel was, and who the person to contact me next would be, and their details.
- Review for All, Australia to Overseas
- 9 March, 2025
Delivery people were very polite and respectful
The communication via email was efficient and the delivery people were very polite and respectful. The process for bringing things into the house was efficient and calm. Thank you for a good delivery! It was however inconvenient that the time slots were limited to weekday mornings. We felt disappointed to have to pay hundreds of dollars more to have it delivered on a Saturday – though we understand wages are higher on the weekend and this is fair. But $400? We were pleased it could be delivered on the first Saturday, thank you.
- Review for All, Overseas to Australia
- 8 March, 2025
Polite, efficient and helpful
Conroy kept me informed with regular updates of my shipment. They were very efficient with the transport of goods from the Brisbane to the Melbourne office. The Melbourne team were quick to respond and deliver the goods. The two delivery crew were very polite, efficient and helpful.
- Review for All, Overseas to Australia
- 7 March, 2025
Your services have been excellent
Your services have been excellent. Information of delivery date and delivery itself.The problem I had is more with the supplier at departure, as it was planned to arrive early Jan and it arrived early March 🙁
- Review for All, Overseas to Australia
- 6 March, 2025
A big thank you to all concerned
I recieved helpful advice and support throughout the process, from initial communications about customs forms and payments necessary up to final delivery of my shipment from the UK. Care was taken over supplying the most suitable vehicle for delivery as we have a long, steep driveway through trees. The delivery men arrived punctually and were careful and efficient unloading all the boxes, checking their list to ensure everything was present. A big thank you to all concerned.
- Review for All, Overseas to Australia
- 6 March, 2025
A job well done in all aspects
Good morning Team Conroy Brisbane DivisionCongratulions to all of the team for a job well done in all aspects of our consignment, from the Port of Brisbane to our address in Maroochydore.The communication was excellent from the office team through to the despatch and delivery team – Isabella,Hannah,Wayne, Mark and Steve.Thank you.RegardsPete and Deb
- Review for All, Overseas to Australia
- 4 March, 2025
Happy with service
Could have done without extra requests for information. Just one request would have been easier. But actual delivery to my garage was done professionally.Happy with service.
- Review for All, Overseas to Australia