Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

Brilliant Delivery Service

Excellent communication and brilliant delivery service.

Would use our services again
Would recommend our services to others

Handled With Excellence

The whole process was handled with excellence. I was informed every step of the way.

Would use our services again
Would recommend our services to others

Would Use Again

Our overall epxerience with Conroys was very good. We have used them three times now and would use them again. There are some areas that could be improved on and they are:1. the estimate of cubic metres of belongings done via video underestimated the amount resulting in the team being rushed to get the job done as they were scheduled to be elsewhere. 2. they packed certain areas of the house into boxes that could have been labelled more accurately to facilitate easier unpacking. 

Would use our services again
Would recommend our services to others

2 Stars

We were assured by Dubai office that contents would arrive 15/7/2025 but did not receive till 14/8/2025.  Goods were picked up in March so this would be delivered on time. I am aware Conroy Removals were not at fault but it is a partnership between countries. It had been costly to set up due to this situation. Both groups of packers and unpacker were fantastic, but the communication with Conroy was poor from the office with updates and then being advised the delivery date with no communication if this was acceptable. 

5 Stars!

Packing agent should have included or at least explained that there were other costs on arrival   ie: the quarantine inspection costs and any other costs associated with the shipping of items.

Would use our services again
Would recommend our services to others

Would Recommend Conroy Removals to Anyone

Great service. The guys turned up when they said they would. The office staff are so lovely and helpful. I would recommend Conroy Removals to anyone who wants a job done professionally.

Would use our services again
Would recommend our services to others

Very Professional Service

Very professional service, coming from the UK. Received regular updates and information. 

Would use our services again
Would recommend our services to others

Proactive and Helpful

Very proactive and helpful staff.

Would use our services again
Would recommend our services to others

Very Good Service

Very good service. On time and great communication.

Would use our services again
Would recommend our services to others

Handled Items With Care

The guys were great and and handled my items with care. I was very impressed.

Would use our services again
Would recommend our services to others

1 Star

They were late. Lied about contacting me to advise they were going to be late. Took smoko as soon as they arrived. Put the beds in the wrong bases in the wrong rooms. Were adamant that the lounge would not fit in the door. Just had to take the legs off and it was quite easy to fit.

Bent Over Backwards to Accommodate

We could not fault the service we received from the staff at Conroy Removals. A spur of the moment decision on our part to book a removal truck so we could relocate from SW Qld to Boonah didn’t faze the company at all.  Kim bent over backwards to accommodate us and dealt with any of our questions in a very friendly but professional manner.  We were more than impressed with the two fellows who moved our gear. Ten out of ten to Isaac and Adrian who were efficient, cheerful and very careful with our “stuff”.  No request was too hard and the job was completed perfectly. Whybirds were approached due to a recommendation from a friend and we would also highly recommend the company to others. Thank you for making our move so seamless.

Would use our services again
Would recommend our services to others