Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

5 Star Review

I found the whole contact with Conroy Australia very good and have no compaints.

Would use our services again
Would recommend our services to others

1 Star Review

Stuff left my house unpacked. Packing was inefficient. There were two packers – one did a good job, the other was hopeless and inefficient. Now items appear to be missing. There is no real inventory list. Items were delivered in New Zealand before I arrived and my parents were told of delivery. My travel dates were based on my having been told I needed to sign.I feel like there is no recourse because the process has been so inefficient. When I originally moved to Australia with a different company the process was professional, inventories thorough. This experience was the opposite.

Good Service

Good service and the team were polite and helpful.

Would use our services again
Would recommend our services to others

Good Service

Good service and the team were polite and helpful.

Would use our services again
Would recommend our services to others

5 Star Review

I was disappointed that the delivery was not able to be made within the estimated time window. It was only a little bit late and I did like the 15 minute 'we're on our way' message.

Would use our services again
Would recommend our services to others

Highly recommend

Service and response was good, timely and thorough. Team is helpful and gave good advice whenever necessary. I highly recommend the company to anyone whom has removal needs. 

Would use our services again
Would recommend our services to others

Everything went smoothly

Everything went smoothly.

Would use our services again
Would recommend our services to others

3 Star Review

Helena was fantastic at the start, calling me and letting me know what to expect. When it was passed from Helena, notifications then fell into a black hole. We had no updates on when to expect our goods, a best guesstemate or update on quarantine timelines and to make matters a bit more frustrating, emails and calls were not returned. Once things made it to Operations, they were pretty good. The Brisbane guys and then Sandra made it happen very quickly. The two Marks who delivered things could not have been more professional.

Would use our services again
Would recommend our services to others

Easy and hassle free

You made my move very easy and hassle free. The packing was exceptional and nothing was broken or damaged! Thank you very much.

Would use our services again
Would recommend our services to others

Excellent Service

Excellent Service.

Would use our services again
Would recommend our services to others

Positive and professional

My experience with all those that I interacted with on the Conroy team (head office, local opeartions, delivery person) was very positive and professional. Every person was helpful in keeping me updated and/or assisting with different aspects of the arrival of my international shipment. I would reccomend their services to others. 

Would use our services again
Would recommend our services to others

5 Stars!

Overall I am happy with the service provided. 

Would use our services again
Would recommend our services to others