Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 12 April, 2025
Easiest move ever!
It was the easiest move ever! Top customer service and quick delivery of our goods!Will recommend it to family and friends!
- Review for All, Overseas to Australia
- 11 April, 2025
Great, regular updates
Great, regular updates. Very helpful at initial steps with boxes direct to door.
- Review for All, Overseas to Australia
- 10 April, 2025
Delivery was first class
Your service was good, but I had to contact you regarding delivery. When arranged delivery was first class, on time with updates on the driver's progress on route.
- Review for All, Overseas to Australia
- 10 April, 2025
Very good experience
I had not used Conroy Removals previously but was very impressed with their service. I was kept up to date throughout the customs and clearance processes, and could log in to see progress. The delivery was made very easy, great communication to arrange a date and time, with a call half an hour before arrival. The driver was friendly and professional. Very good experience.
- Review for All, Overseas to Australia
- 8 April, 2025
Thank you Conroy
Thank you Conroy. A very big thanks especially to Lee who was absolutely amazing. All questions and queries were answered. He was so helpful and I appreciated all his assistance and advice. Also the packers were totally amazing and the pick up crew too were amazing. A huge thank you all.
- Review for All, Australia to Overseas
- 8 April, 2025
3 Star Review
Unfortunately while the service for moving our cars was impecable, the moving of our furniture was disappointing. The guys who came to load the truck and pack the rest of our furniture were great, however we had a dozen boxes that were labelled with fragile tape because the contents were fragile and unfortunately these boxes were not treated very well. Upon unloading of the container at our place in NZ, we found most of the fragile boxes had been crushed and packed with heavier boxes on top of them. This resulted in many of our items being broken and having to raise an insurance claim (which at the time of doing this review, has not yet been resolved). It was disappointing as many of the items cannot be replaced and certainly cannot be repaired.
- Review for All, Australia to Overseas
- 7 April, 2025
Very efficient and good value.
Very efficient and good value.
- Review for All, Overseas to Australia
- 7 April, 2025
1 Star Rating
This move took from August until end of March. I received a text about delivery with no date. I received a call on 20/3/25 checking ok for delivery 21/3. I advised the girl I knew nothing about delivery on 21st and I was working and not home. She advised she'd look at another date and call me back. On return from work on the 21st I found the three large pieces of furniture and a box had been delivered and dumped in my bedroom! My nephew had happened to be in and knew nothing about this delivery. The furniture should have been put in the garage, instead I couldn't move in my room. I called the office and got a lovely lady in Brisbane. She tried to contact Sydney office – no luck there and advised she'd get someone to call me on Monday !! I'm still waiting for the call to explain why this was delivered without my approval. Service was awful . I got charged another $590 for custom clearance, which I wasn't advised about when booking this removal.
- Review for All, Overseas to Australia
- 7 April, 2025
Conroy’s is the only moving company to use!
Conroy's is the only moving company to use! From start to finish the job was perfect. The staff were incredibly responsive in the office and the delivery went off without a hitch.The guys were very kind and respectful. I highly recommend.
- Review for All, Moving Locally
- 6 April, 2025
4 Stars
Our double door fridge has been dented. Paint on our side table has been pulled off. Disappointing but all of the guys were amazing.
- Review for All, Interstate
- 6 April, 2025
Everything was great
Everything was great. Can't think how to improve to be honest.
- Review for All, Australia to Overseas
- 5 April, 2025
Efficient and very much stress-free
Everyone from the initial booking to the move itself was wonderful. Moving is the unfunnest thing to do ever – and highly stressful. I honestly felt so assured and the move itself was professional, efficient and very much stress-free. And it was pouring rain! Would definitely recommend and use your services again. Thank you!
- Review for All, Moving Locally