Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

Professional in all aspects

Excellent sevice. Professional in all aspects.

Would use our services again
Would recommend our services to others

Great service

Great service. Always kept well informed of status.

Would use our services again
Would recommend our services to others

I will definitely use them again

I have used Conroy Removals before and I have always found them very helpful efficient and reasonably priced and I will use them again if I ever need.The lady on the phone was extremely helpful and I really felt very well supported by her excellent customer service.The only negative feedback I have, and it's very small, is that the two chaps who delivered my goods last Thursday to my storage place where I met them. They didn't smile once in the 90 minutes we spent together. Perhaps one or both of their parents had died that morning but they really seemed very very unhappy. Not rude, not something they have to do as part of a delivery, but it was quite arkward trying to just engage a little bit and finding two very apparently miserable humans. I hope they are okay.Apart from that, I really like Conroy Removals so I will definitely use them again. Thank you.

Would use our services again
Would recommend our services to others

Awesome blokes

Awesome blokes.

Would use our services again
Would recommend our services to others

A great bunch

I would have to say the team on both sides of the ditch were excellent. Great communication, which made the transition back home that much easier. The guys that did the packing and unpacking were a great bunch of blokes.

Would use our services again
Would recommend our services to others

4 Star Review

The shipment took longer than expected to be delivered. I understand this may have been partly due to a change in shipping routes because of the situation in the Middle East. The only other issue was my Mum said that when the boxes were delivered to her place and put against the interior wall of the garage, part of one of them was placed (or subsequently fell) partly against the inwardly opening side door of the garage, so she can't access the garage from outside through that door anymore. She can still access the garage from the roller door at the front but not being able to use the side door is an inconvenience. She is elderly and unable to move the box herself and I won't be at her house in Sydney again until December as I'm currently back in London. 

Would use our services again
Would recommend our services to others

Helpful and friendly

Very helpful and friendly. 

Would use our services again
Would recommend our services to others

Excellent service

Excellent service. Good communication. Efficient and courteous movers. Definitely recommend. 

Would use our services again
Would recommend our services to others

Highly recommend!

We shipped our personal belongings to Australia from Europe and Conroy helped us with the Australian leg of that journey. They were were communicative and professional and kept us up to date throughout our journey, completely managing the transport and logistics of our cargo from its entry point in Perth to final delivery to our apartment in Melbourne. The staff that delivered our boxes to our apartment were fantastic and friendly. Even offered to come and pick up the recycling from boxes and packaging. Highly recommend!

Would use our services again
Would recommend our services to others

Overall good experience

Overall good experience but in this day and age where both parents work, you need to coordinate the delivery better. It was somewhat left to chance with what seemed like not a lot of handover to or by the delivery team.The SMS links to give status updates are good, however they seemed to stop coming after customs release. We had to find an old link and look again and even then it gave no information on planned delivery. It was up to us to chase and ask by phone where you were up to.  I think you could help the customer more with updates and options on delivery. Communication solves all sorts of problems. Isabella was excellent, knowledgeable, finger on the pulse, well aware and helpful. Thank you. The two guys that delivered from Townsville to Cairns were excellent. Thank you.

Would use our services again
Would recommend our services to others

Great job

Great job by delivery people.

Would use our services again
Would recommend our services to others

Delivery team were excellent

Good feedback on progress of shipment through customs etc. Delivery team were excellent.

Would use our services again
Would recommend our services to others