Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

Removal Reviews

4.4 from 7483 reviews

89%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

Painless

Would use our services again
Would recommend our services to others

Efficient

Very efficient and professional from the first phone call to the uplift of my belongings.

Would use our services again
Would recommend our services to others

Recommend

They kept me updated throughout the entire trip. Plus they delivered it right to your door! Couldn't recommend more.

Would use our services again
Would recommend our services to others

Great service with no fuss

Would use our services again
Would recommend our services to others

Initially I was impressed with the service I received from both the New Zealand and Australia offices. Unfortunately when our possessions were delivered there were quite a few items that had been damaged or broken. It was clearly obvious that one box had been dropped because everything inside was broken. A lamp that had been packed by Conroys when they collected our possessions in Whangarei was completely crushed, which was very disappointing. Such a shame that I'm left feeling very disappointed by your company. 

Highly recommend

Excellent service! Great communication and went above and beyond to get my shipment to me in super quick time – highly recommended!

Would use our services again
Would recommend our services to others

First rate

Conroys staff and removers were all great examples to the company and were ovliging in all areas. First rate.

Would use our services again
Would recommend our services to others

Thanks

Great team on all fronts. Thanks so much for making my move so easy and everything arrived just as expected (and on time!)

Would use our services again
Would recommend our services to others

A Remarkable Experience

What a remarkable experience. Conroy kept us updated on every movement of our shipment. From leaving port in Durban, to arrival in Sydney. The customs and quarantine process was explained in detail. A special thank you to Sandra for assisting us with a smoothest delivery ever received. Well done Conroy you guys are the best!!!

Would use our services again
Would recommend our services to others

Thanks

Conroy removals were recommended to myself and my husband by someone who had used their services before, they were quick to respond to my quote request, answering all my questions and providing an expected timeframe on when our shipment would arrive. All of our belongings have arrived in great condition. Thanks Conroy 🙂

Would use our services again
Would recommend our services to others

Service was good during pickup and delivery BKK, once in customs in BKK they said it was cleared on the 12 July but held up because the delivery address was incorrect and  had to pay import duties (thai nationals don't pay if they have passport and spent time in aus)When eventually it did go it didn't arrive on the day and they said next day, next day truck had a accident and had to wait 2 more days, when freight arrived and after unpacking found 50% of the boxes had been dropped and crushed in the corner (probably transferring from one truck to another on the side of the road)On arrival opened the boxes to clear for insurance and every thing was OK on top but after many hours of emptying boxes to find a lot of items were broken some expensive and heirloom items,Very disappointing  

A lot of our belongings have been damaged beyond repair, they way the were packed I am guessing was the issue. For example my Big Mac computer was in a box with a tennis racket no paper and about 10 rolls of empty packing tape. Corners of my table have been destroyed and drawers pushed in and completely ruined that they can't open. Vases smashed as no bubble wrap or paper just in box. 

Would recommend our services to others