Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 7483 reviews
89%
Of clients surveyed said they would use Conroy Removals again
89%
Of clients surveyed said they would recommend Conroy Removals to others
- 1 November, 2024
Very best
Over the years we have moved many times . Without any doubt you are the very best. You cannot improve on that.
- Review for All, Australia to Overseas
- 31 October, 2024
Recommend
The team did a good job from the time the goods were handed over to them and they updated via email and text messages about the status. All the goods were in good condition with no damages. Overall it was a good experience and will surely recommend to others.
- Review for All, Overseas to Australia
- 29 October, 2024
Excellent
Everything was excellent except for the small hiccup with the delivery. But it won't stop me using your service again or recommending to my friends.
- Review for All, Overseas to Australia
- 28 October, 2024
There was a curved gaming monitor that was taken out of the box and was missing. The box arrived opened and empty.Took alot of time to sort similar items together to ease unpacking and when packed they mixed all the items together in a box, causing additional work when unpacking e.g. glasses, mixed with pots, mixed with electrical cables, mixed with bowls etc in one box instead of 1 box with glasses, 1 with pots, etc.Also, communication was difficult with the Brisbane office, they never returned our calls or messages and only responded to emails sometimes.. this could be improved especially when looking for an update on delivery or customs clearance.We only received 18 hours notice that our delivery was coming the next morning and this was difficult to take time off work to be home for delivery, it would have been better with at least 48 hours or longer notice of delivery.On a positive note the guys who delivered in Brisbane were great, helpful and efficient.
- Review for All, Overseas to Australia
- 27 October, 2024
Amazing
Second time I've used conroy and they were amazing. Efficient, great communication and friendly delivery guys.
- Review for All, Overseas to Australia
- 26 October, 2024
Fantastic service
Fantastic service – so quick and easy! Customer services very friendly and responsive throughout the process (including giving regular updates re expected shipment date), and then the two guys that delivered all our boxes were really incredible – on time, lovely and fast but very careful with our stuff as well.
- Review for All, Overseas to Australia
- 26 October, 2024
Great experience
What a great experience dealing with this company! All involved in the process from start to finish has shown professionalism. Communication was tops, we never had to wonder or ask where we were in the process, we really appreciated the text updates. And we were blown away to get our furniture so early, exactly 4 weeks from start to delivery. Thanks Conroys! You get a well deserved 5 stars from us!
- Review for All, Overseas to Australia
- 26 October, 2024
Professional
They are a professional and efficient company with great communication. They were prompt in replying to any of my enquiries.
- Review for All, Overseas to Australia
- 25 October, 2024
Excellent
Kat from Brisbane is excellent with her job. She is very professional and polite. I have decided to use Conroy after having a chat with her as she was very helpful.
- Review for All, Interstate
- 25 October, 2024
This end of the delivery was great, other than having to pay another $420, which I wasn’t expecting. On initial enquiry back in uk, nothing was mentioned about having to pay more when my packages arrived, even though they stated they believed in full disclosure, which is why I chose them in the first place. I was kept informed on the progress of my delivery by the Brisbane office and staff were helpful and informative. My boxes were delivered without a hitch and even arrived before the expected time and delivered to my doorstep with a smile.
- Review for All, Overseas to Australia
- 25 October, 2024
Thanks
We moved from Brisbane to Tasmania , since we made our booking to the end delivery , both teams were very professional and on time , we recommand Conroy and parteners to any one moving interstate and overseas .Thanks again to Conroy Team in Brisbane.
- Review for All, Interstate
- 25 October, 2024
Recommend
Really smooth process from the initial pick-up to delivery of our possessions in Australia.We were updated on every stage of the process, would strongly recommend.
- Review for All, Overseas to Australia